Privacy Policy
Doucet Services LLC ("we," "us," or "our") respects your privacy. This policy explains what information we collect through this website and our text-messaging (SMS) program, how we use it, and the choices you have.
Information we collect
- Information you give us: your name, phone number, email address, and the content of any message you send us through our website chat widget, contact forms, phone, or text message.
- Website usage information: standard log data such as IP address, browser type, pages visited, and the date and time of your visit, collected through cookies and similar technologies.
How we use your information
We use the information we collect to respond to your inquiries, schedule and perform restoration services, send service and appointment updates, send operational notifications to our staff, and improve our website and services.
SMS / text messaging program
By providing your mobile phone number through our website chat widget or by texting us, you consent to receive text messages from Doucet Services LLC related to your inquiry, your service, and account or scheduling notifications. Message frequency varies. Message and data rates may apply.
- Reply STOP at any time to opt out. You will receive one final message confirming that you have been unsubscribed.
- Reply HELP for help, or contact us at chuck@doucetservices.com or 337-210-4402.
- Consent to receive text messages is not a condition of purchasing any goods or services.
We do not share your mobile phone number or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes. Mobile information is used only to deliver the messages you have consented to receive.
How we share information
We do not sell your personal information. We share it only with service providers who help us operate our website and messaging program (for example, our website host and our messaging platform), and only for that purpose; when required by law; or to protect our rights, property, or safety.
Data retention and security
We keep personal information only as long as needed for the purposes described above or as required by law, and we use reasonable administrative and technical safeguards to protect it.
Your choices
You may opt out of text messages at any time by replying STOP. To ask what information we hold about you, or to request that it be corrected or deleted, contact us at chuck@doucetservices.com.
Children
Our website and services are not directed to children under 13, and we do not knowingly collect information from them.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last revised.
Contact us
Doucet Services LLC
1917 Dulles Dr., Lafayette, LA 70506
chuck@doucetservices.com
337-210-4402